General Terms and Conditions of Rental

1. General information

• An order is only confirmed once a signed order has been returned to us.
• Unless otherwise specified, payment is due in full upon receipt of the invoice sent at the end of the rental period.
• MEDIALED cannot be held liable for any ordering errors attributable to the purchaser.
• All rental equipment remains the property of MEDIALED.
• The rental contract takes effect on the agreed date, upon delivery, installation or removal of the equipment.
• In the event of delivery and/or installation, the lessee shall ensure that the rented equipment is received at the agreed time and place. If this is not the case, MEDIALED has the right to take back the rented equipment and to charge the lessee for the transport and labour costs incurred.
• For each day of delay, the lessee shall owe compensation at least equal to the normal daily rental price, without prejudice to MEDIALED’s right to claim higher compensation after providing proof thereof.
• The rental shall end on the date agreed in the terms and conditions of the rental agreement, unless expressly extended in writing.
• At the end of the rental period, the lessee shall immediately make the equipment available to MEDIALED.
• The lessee is prohibited from subletting, lending or transferring the rented equipment to a third party under any circumstances, unless expressly authorised in writing by MEDIALED.
• Similarly, unless expressly authorised in writing by MEDIALED, it is prohibited to move the rented equipment to any location other than that agreed in the contract.

2. The rental price

• If the rental price is calculated on a daily basis, it is valid for a period of 24 hours. The same principle applies to longer periods of time.
• Offers and prices are valid on the day they are made and for a period of one month, unless otherwise stated and subject to availability.

3. Screen and rented equipment

• The hirer, as the custodian of the equipment entrusted to them, assumes full responsibility for it from the moment it is collected from our warehouse or delivered and/or installed until it is removed or returned. They are solely responsible for any damage caused to the equipment or resulting from the use of the rented equipment, even in cases of force majeure.
• Unless expressly agreed by MEDIALED, in the event of damage, the lessee shall bear the costs of repairing the equipment, replacement parts, technician’s fees and transport costs. In the event of a total loss, the amount invoiced shall be equal to the cost of purchasing new equipment. Only MEDIALED shall carry out the necessary repair work or arrange for it to be carried out.
• Any interruption during the repair shall in no way entitle the lessee to terminate the rental agreement at their expense.
• Any breach by the tenant of their obligations shall entitle MEDIALED to terminate the contract and claim compensation.
• MEDIALED accepts no liability whatsoever towards third parties or advertisers under any circumstances.
• MEDIALED cannot be held liable to third parties or advertisers in the event of interruption of the rental period or in cases of force majeure.

4. Screen location

• The lessee shall obtain the consent of the landowner before installing the rented screen on the land.
• MEDIALED declines all responsibility in the event of negligence on the part of the hirer with regard to the regulations, laws and authorisations governing illuminated displays at the side of pavements and roads.
• If the screen is removed by the authorities, the contract shall be terminated automatically without MEDIALED being liable for any compensation.
• The cancellation of an event shall not give rise to any refund.

5. Content programming

• The lessee shall ensure that the content to be broadcast is communicated digitally in the requested digital format at least 48 hours before the start of the rental contract.
• MEDIALED shall not be liable for the content or form of the content broadcast.
• The lessee explicitly accepts responsibility for protecting MEDIALED from any third-party claims concerning the content broadcast.

6. Cancellations – complaints.

• An order may only be cancelled if MEDIALED is notified at least 7 days before the rental contract comes into effect.
• The cancellation of an event shall not give rise to any refund.
• In the event of cancellation or unilateral termination by the lessee, the latter shall owe MEDIALED a minimum lump sum compensation equal to 50% of the amount of the rental contract, without prejudice to MEDIALED’s right to claim higher compensation after providing proof of the damage suffered.
• Any complaints by the lessee must be made by registered letter no later than 10 working days after the invoice date.

7. Terms of Payment

• Any invoice not disputed within 10 working days shall be considered formally due.
• All our invoices are payable in full and without discount.
• Any invoice remaining unpaid within fifteen days of a registered formal notice will automatically incur late payment interest at a rate of 7% as well as a 10% surcharge as damages.
• In the event of a dispute, only the courts of our jurisdiction shall have jurisdiction.